NASA NOMAD: Upgrade to Microsoft Exchange 2007 – Friday, February 27

Subject: Upgrade to Microsoft Exchange 2007 – Friday, February 27
From: “Nomad Outreach” NOMAD.Outreach@nasa.gov
Date: Sunday, February 22, 2009
To: “Undisclosed recipients”

Date: Friday, February 27, 2009
Times: Eastern: 8 p.m. (Friday) – 3 a.m. (Saturday)
Central: 7 p.m. (Friday) – 2 a.m. (Saturday)
Pacific: 5 p.m. (Friday) – 12 a.m. (Saturday)

Systems Affected: NOMAD Email Client, Outlook Web Access (OWA), BlackBerry, Treo and Windows Mobile Devices.

Customers Affected: NOMAD users upgrading to Exchange 2007

USER ACTION REQUIRED!

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On Friday, February 27, your mailbox will be upgraded to Exchange 2007. It is extremely important that you DO NOT use your email between the times noted above. Any email messages sent during this activity window will be queued and delivered upon completion of the activity. Following this activity, the default mailbox size will be increased immediately from 200 MB to 400 MB. However, if you currently have a 500 MB mailbox, your mailbox size will be increased to 1 GB within 24 business hours.

There is a new look to Outlook Web Access. To assist you in using the new features, a detailed step-by-step guide is currently available at

https://www.odin.lmit.com/nomad/documentation.html

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FOR ENTOURAGE USERS – ONLY!

Entourage users will need to adjust their Exchange Server. This can be done by completing the following steps:

1. Open Entourage
2. Select Mail
3. Click Tools
4. Scroll to click Accounts
5. Double click the name of your account to open the Edit Account window
6. The server information will appear on the Account Settings tab
7. Change the setting to mail01.ndc.nasa.gov

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FOR INTERNET MESSAGE ACCESS PROTOCOL (IMAP) USERS – ONLY!

This section applies to customers using the following email clients:

1. Thunderbird (LINUX / Macintosh / Windows)
2. Apple Mail (Macintosh)

If you are an IMAP user, there are a few things you will need to do to configure your email for the NOMAD JSC Exchange 2007 servers. The following information is provided to assist you in making the changes.

• Incoming server: imap01.nndc.nasa.gov
• Incoming User Name format: domain\auid (required)
• Incoming password: your password
• Incoming port: 993
• Incoming use SSL: checked (required)

• Outgoing server: smtp01.ndc.nasa.gov
• Outgoing User Name format: domain\auid (required)
• Outgoing password: your password
• Outgoing port: 587
• Use TLS: checked (required)

NOTE: With Exchange 2007, shared resource mailboxes are not available for IMAP clients. You will be required to use Outlook Web Access (OWA) for shared resource mailboxes.

Should you have any questions regarding this activity or need assistance adjusting your Exchange Server information, please contact the ODIN IT Help Desk. https://www.odin.lmit.com/nomad/nomadoutreach.html