NASA NOMAD Memo: Major Planned Outage – Notification to MSFC Hosted Users
From: Nomad-Outreach
Sent: Wednesday, November 26, 2008 7:55 PM
Subject: MAJOR PLANNED NOMD OUTAGE – NOTIFICATION TO MSFC HOSTED USERS
You are receiving this message because your Outlook mailbox and/or handheld device services are supported by systems located at Marshall Space Flight Center. Please be aware that you will be impacted by an upcoming facilities outage, as detailed below.
Outage Dates: Saturday, December 6 – Sunday, December 7, 2008
Times: Eastern: 4 a.m. (Sat) – 11 p.m. (Sun)
Central: 3 a.m. (Sat) – 10 p.m. (Sun)
Pacific: 1 a.m. (Sat) – 8 p.m. (Sun)
Systems Affected: NOMAD Email Client, Instant Messaging (IM), Outlook Web Access (OWA), BlackBerry, Treo and Windows Mobile Devices.
Many computer systems and networks will be unavailable for 43 hours due to a facilities maintenance outage necessary to support mission critical systems at Marshall Space Flight Center (MSFC). This preventive maintenance activity is being performed to avoid placing NASA’s critical Space Operations Mission Directorate (SOMD) systems at an unacceptable risk.
The following services will not be available to you during the weekend outage (Dec 6-7):
Email, Calendaring, Instant Messaging (IM) and Webmail (Outlook Web Access – OWA) services. You will not be able to send or receive email messages using your email client on your desktop or laptop computer. Email messages sent during the time of the outage will be queued and delivered to your mailbox once the servers have been brought online.
BlackBerry, Treo, and Windows Mobile Devices email services. You will not be able to send or receive email messages using your BlackBerry, Treo or Windows Mobile device during this outage. Email messages sent during the time of the outage will be queued and delivered to your mobile device once the servers have been brought online.
The following services will be available to you during the weekend outage:
Telephone capability. You will be able to send and receive telephone calls and text messages. Internet browsing will be available using your BlackBerry, Treo, or Windows Mobile device. BlackBerry customers will be able to use pin to pin communications.
Should you have any questions regarding this activity, please contact the ODIN IT Help Desk. https://www.odin.lmit.com/nomad/nomadoutreach.html
